Privacy Policy

Last updated: 09/21/2024

About This Statement

This Privacy and Security Statement describes the privacy practices of Market Leap, Inc. and its subsidiaries, divisions, affiliates, brands, and other Market Leap companies that link to this Privacy and Security Statement, including the Market Leap Foundation (collectively, "Market Leap," "our," "us," or "we"). It applies to the information we collect in association with your interactions with us, including, but not limited to:

• Use of our websites, including mobile websites
• Visits to our locations or attendance at our events
• Use of our applications for mobile phones, tablets, or other smart devices
• Phone and email communications with us
• Social media interactions on our websites and other third-party websites like Facebook, YouTube, Pinterest, Instagram, and X (formerly known as Twitter) Viewing our online advertisements or emails
• Interactions with our authorized service providers

It also applies to personal information that we receive from business partners and other third parties. You can find out more information about our collection of personal information below.

What Do We Collect?

We collect personal information when you visit our locations, when you contact us, when you interact with or use our digital offerings, and from business partners and other third parties.
The table below describes the categories of personal information we collect, the sources we collect the information from, our purposes for collecting the information, and the types of recipients that may receive the information from us. And you can find more details in the"How Do We Collect Information?", "How Do We Use Information?", and"Information Disclosures" sections that follow.

Identifiers

What Information Does This Include?

Name, email address, phone number, username, physical address, device identifier, IP address, government-issued identification number, date of birth/age, tokenized payment information, social media handle, and other similar identifiers.

Where Do We Collect It From?

• Directly from you or the devices you use to access digital services, such as websites, mobile applications, and applications for connected devices.
• Other customers that may provide us with your information to recommend a product or service, or list you as a recipient of products or services.
• Companies that provide services on our behalf.
• Security and fraud prevention services that help us confirm that transactions are valid and otherwise help us protect our assets and you.
• Marketing companies that help us learn about our customers and the devices they use to access digital content.
• Companies that supplement our customer records with additional information.
• Social media platforms.
• Advertising companies and content publishers that present you with our ads.
• Payment and transaction processors.
• Communications and mailing vendors.

Why Do We Collect and Disclose It?

• Fulfilling orders and processing returns.
• Customer care.
• Administering contests and promotions.
• Registering you for a website or program.
• Communicating with you.
• Improving our products and services, including improving layouts and digital content.
• Learning about customer trends and interests.
• Personalizing digital content.
• Delivering marketing communications and advertising.
• Identifying the devices you use to access digital content.
• Fraud prevention, security, and asset protection.

Who Do We Disclose It To?

• Service providers that process information on our behalf, such as shipping vendors, providers of digital analytics services, and fraud prevention.
• Manufacturers of products and providers of extended services.
• Joint marketing partners.
• Financial services companies, such as for processing payments.
• Any successor to all or part of our business.
• Advisors and consultants.
• Advertising partners.
• Law enforcement, public and government authorities, and other entities as we deem reasonably necessary to comply with law, support investigations, and protect the rights and property of you, us, and others.
• Our affiliates and subsidiaries.

Internet Activity

What Information Does This Include?

Browsing history, search history, information about your interaction with our websites, applications, electronic communications, or advertisements, and information about your activities when using our in-location WiFi. Session replay software may be used to record and replay your interaction.

Where Do We Collect It From?

• Directly from you or the devices you use to access digital services, such as websites, mobile applications, and applications for connected devices.
• Marketing companies that help us learn about our customers and the devices they use to access digital content.
• Companies that supplement our customer records with additional information.
• Social media platforms.
• Advertising companies and content publishers that present you with our ads.

Why Do We Collect and Disclose It?

Fulfilling orders and processing returns.
Customer care.
Communicating with you.
Administering contests and promotions.
Improving our products and services, including improving layouts and digital content.
Learning about customer trends and interests.
Personalizing digital content.
Delivering marketing communications and advertising.
Identifying the devices you use to access digital content.
Fraud prevention, security, and asset protection.

Who Do We Disclose It To?

• Service providers that process information on our behalf, such as providers of digital analytics services and fraud prevention services.
• Joint marketing partners.
• Advertising partners.
• Any successor to all or part of our business.
• Advisors and consultants.
• Our affiliates and subsidiaries.
• Law enforcement, public and government authorities, and other entities as we deem reasonably necessary to comply with law, support investigations, and protect the rights and property of you, us, and others.

Commercial Information

What Information Does This Include?

Products or services purchased, purchasing history, products or services you like, reviews you submit, or where you engage with our services.

Where Do We Collect It From?

• Directly from you or the devices you use to access digital services, such as websites, mobile applications, and applications for connected devices.
• Other customers that may provide us with your information to recommend a product or service, or list you as a recipient of products or services.
• Companies that provide services on our behalf.
• Security and fraud prevention services that help us confirm that transactions are valid and otherwise help us protect our assets and you.
• Marketing companies that help us learn about our customers and the devices they use to access digital content.
• Companies that supplement our customer records with additional information.
• Social media platforms.
• Advertising companies and content publishers that present you with our ads.

How Do We Collect Information?

We collect information directly from you.

For example, we collect information when you:

• Visit our locations or other facilities
• Register for an account or complete a survey
• Make an online purchase
• Use an online forum, submit a question or answer, provide us with comments or reviews, or contact our support centers
• Upload or share content through one of our websites, applications or via social media interactions on third-party websites
• Register for one of our programs or offers
• Participate in a sweepstakes, contest, promotion, program, or workshop
• Request a quote or other information
• Submit information via our websites, mobile websites, or applications.

We collect information from you passively.

We use tools like browser cookies, flash cookies, pixel tags, and web beacons to collect information when you use our websites and applications or interact with our emails. For more information about these tools and the choices you may have, please read the Our Tracking Tools section.

We collect information from Affiliates of Market Leap.

In the course of serving you and operating our business, we collect information from a variety of third parties. For example, we collect information from:

• Service Providers
• Your friends and contacts
• Marketing companies that help us learn about consumer interests and trends
• Companies that supplement our customer records with additional information
• Online advertising and analytics providers
• Social media platforms
• Mailing vendors
• Public records resources
• Our product suppliers and vendors
• Companies that help us process payments
• Service providers that operate on our behalf and collect information
• Financial institutions and other companies that help provide or support financial products and offers
• Security and fraud prevention providers
• Manufacturers and other businesses with which we conduct joint offers or programs

How Do We Use Information?

Here are some examples of how we use the information we collect:

• To respond to you and provide you with goods and services you request.


• Fulfilling orders, ensuring proper delivery, or providing services
• Administering your participation in a contest, sweepstakes, or other promotion or sending you prizes you might have won
• Registering you for a particular website, loyalty program, or extended service, or providing you with information regarding such programs or services
• Processing a return
• Responding to a product or service review


• To improve our business, products, and services.


• Improving our websites, mobile applications, and applications for other connected devices
• Identifying ways to make our products and services better
• Developing new ways to purchase and browse our products and services
• Personalizing the content on our digital services (e.g., websites, mobile applications, and connected device applications) so you have a consistent experience


• To identify and assess website and device application trends and customer interests.


• Recommending products and services that may interest you
• Identifying the devices you use to interact with us so that we can provide you with a consistent experience
• Identifying your interests based on your interactions with us and information we have received from third parties or publicly available sources


• For security and asset protection purposes.


• Mitigating credit losses
• Confirming the identity of our customers
• Processing and tracking returns
• Detecting, investigating, and preventing fraud, threats and unlawful activities on our digital offerings, and in your Market Leap accounts


• For our marketing.


• Sending you communications about Market Leap promotions or offers via regular mail, email, phone, or other electronic channels, including ads on social media platforms
• Sending you newsletters and other information you have requested
• Informing you of new digital products and service offerings
• Passing along information about offers from our Affiliates and other companies we think you might find interesting

You can update certain marketing communications preferences by following the instructions in the Manage Marketing Preferences section below.

To provide you with ads and other communications that align with your interests, we may use information collected across different online services and collected from the various devices you use. For example, if you view a product on our website or mobile application, we may arrange for you to see ads for that product or similar products on our websites and applications, or third-party websites and applications.

To communicate with you about your account or our relationship.

• Notifying you about changes to this Privacy and Security Statement, the Terms of Use of our websites or device applications, or changes to any of our programs in which you might be enrolled
• Updating you regarding product availability, warranty information, or rebates
• Sending you other transactional or relationship communications

For social media engagement.

When you engage with our content on or through social networking websites, plug-ins and applications, you may allow us to have access to certain social media account information (e.g., name, username, email address, gender) as determined by the settings of the social media platforms to deliver the content or as part of the operation of the website, plug-in or application.
Such social media platforms may collect information about your use of our services and may notify other users of the platform about your activities on our websites and device applications.
These social media platforms may also use cookies or other technologies to provide services or track your online activities over time and across multiple websites and device applications. Your interactions with social media features are governed by the respective privacy policies of the social media platforms.

For enhanced identity verification.

In certain circumstances, for fraud prevention or similar purposes, we may require customers to engage in enhanced verification processes with us or our trusted third-party partners. Those processes may include the processing of facial images or identification documents.

For other uses we may disclose to you.

We may also use information for purposes disclosed to you at the point of collection, as authorized by you, or as otherwise permitted or required by law.

Information Disclosures

We may disclose your information for our business purposes and as legally required or permitted by law. Please see below for examples of circumstances in which we disclose information.

With third parties who perform services on our behalf.

Service providers, such as our delivery service providers who deliver your orders.
Providers of security and payment services.
Shipping and mailing vendors.
Providers of digital analytics services.
Third parties that help us communicate with you.
Marketing and advertising companies that help us learn about our customers or deliver advertisements.
We might also share information with the vendors and manufacturers of our products and services to respond to your reviews and questions.

With any successor to all or part of our business.

For example, if all or part of our business is sold or otherwise acquired, we may sell or disclose our customer lists and other personal information we collect in preparation for or as part of that transaction.

If we think we have to in order to comply with the law.

For example, we will disclose information to respond to a court order or subpoena. We may also disclose information if a government agency or investigatory body requests it.

With our business partners.

For example, we might disclose information to one of our Affiliates or a business partner who is running a joint promotion with us or who provides a product or service in partnership with us. And we may disclose information to joint marketing partners.

With advertising and marketing partners.

To manage and deliver advertising, including by placing ads on the websites and applications you access.
To measure the effectiveness of our advertising campaigns.
To identify the ads you have already seen, so that you don't have to see the same ads too many times.
To better understand your preferences and interests.

For security and fraud prevention.

We will disclose information to detect, prevent, and investigate fraud or other unlawful activities. We may also disclose information to collect debts.

At your direction.

For example, if you ask us to provide your information to a third party to facilitate the delivery of services or resolution of a dispute.

Our Sites and Children

Our websites and device applications are not created for children. To our knowledge we neither collect online information from nor sell nor share information regarding children under 18. If you are a parent or guardian and think we have information about your child, please email privacy@marketleap.io.
To learn more about how to protect your child online, visit the FTC'swww.OnGuardOnline.gov. You may also want to read the helpful information about children and privacy that the FTC provides on the Protecting Your Child's Privacy Online page.

Security

When you place orders on our websites or through our mobile applications, all of your order information, including your credit card number and delivery address, is transmitted through the Internet using Secure Sockets Layer (SSL) technology. SSL technology causes your browser to encrypt your order information before transmitting it to our secure server. SSL technology, an industry standard, is designed to prevent someone other than operators of our websites from capturing and viewing your personal information.
While we use industry standard means to protect our websites and your information, the Internet is not 100% secure. The measures we use are appropriate for the type of information we collect. We cannot promise that your use of our websites or mobile applications will be completely safe. We encourage you to use caution when using the Internet. Online access to your personal information is protected with a password you select. We strongly recommend that you do not share your password and that you use unique passwords for all of your online accounts.

Links

Our websites contain links to third-party websites. If you click on one of those links, you will be taken to websites we do not control. This Privacy and Security Statement does not apply to the information practices of those websites. You should read the privacy policies of other websites carefully. We are not responsible for third-party websites.

Contact Us

If you have additional questions, concerns, would like information about how customers with disabilities may access this Privacy and Security Statement in an alternative format, or have questions about how to exercise your rights, you can reach us by email at privacy@marketleap.io. You can write to us at:

Market Leap
Attention: Privacy Official Customer Care
[Your Address]

Changes to this Privacy and Security Statement

Last Revision Date: February 28, 2025
From time to time we may change our privacy policies. We will notify you of any material changes to our Privacy and Security Statement by posting an updated copy on our website. Please check our website periodically for updates.